A useful starting point
These optional templates can be saved as UTF-8 text or printed. Fill them in privately and send the relevant information by email. The website does not store what you type into your downloaded copy. You may use your own clear statement instead.
The withdrawal form is for cases where a withdrawal right exists. It does not replace the separate defect-complaint procedure. Do not include card numbers, passwords or copies of identity documents by default.
Withdrawal from a contract
Hushwick Paper House Marek Kouřimský · 09427767 [Registered address to be completed before direct sales] marekkourimsky@gmail.com NOTICE OF WITHDRAWAL I/we hereby give notice that I/we withdraw from my/our contract for the following goods/digital content: Product(s): Order reference (if known): Ordered on / received on: Name of consumer(s): Address of consumer(s): Email used for the order: Date: Signature (only if sent on paper): Delete whichever does not apply. An order reference helps but is not a condition of a clear withdrawal notice.
A problem with a product
Hushwick Paper House Marek Kouřimský · 09427767 [Registered address to be completed before direct sales] marekkourimsky@gmail.com PRODUCT COMPLAINT Name and reply email: Order reference / purchase channel: Title and edition: Date purchased: Description of the defect and when it appeared: Application/device or printing conditions (only if relevant): Remedy requested: Attachments, with private information removed: Date: Please confirm receipt and the next step. This request does not include card details or child personal data.
Request about your personal data
Hushwick Paper House Marek Kouřimský · 09427767 [Registered address to be completed before direct sales] marekkourimsky@gmail.com PERSONAL DATA REQUEST Reply email: I request (choose/describe): access / correction / erasure / restriction / portability / objection / withdrawal of consent. Description of the request and relevant period: Order reference or contact email to locate the record (if relevant): Preferred secure way to receive a response: Date: Please explain any lawful limit if the request cannot be fully met. I have not attached an identity document; contact me if proportionate verification is necessary.